Huge market demand from 26.9 million Vietnamese households
Launched in early 2021, the Home Services application - booking an appointment, calling a worker 24/7 has been positively received by the market, the total number of downloads and uses of the app is up to 30,200 times, more than 200,000 customers have used it. The appearance of Home Services has helped customers solve the following factors at the same time: finding a reputable mechanic, professional repair activities, quick and easy booking process (with just a few basic steps on a smartphone).
According to the latest population and housing census results of the General Statistics Office, Vietnam currently has more than 96 million people, permanently residing in nearly 26.9 million households living in the territory of Vietnam. The use of electronic devices such as refrigerators, water heaters, air conditioners, etc. has become common in every family. Quality and safety factors strongly influence user decisions in the process of using or buying new products (according to the Vietnamese consumer survey report 2021 - published by Deloitte). This opens up new opportunities for Viettel Construction's technical services in the near future, with only a few hundred thousand dongs, users can ensure better and stable equipment life and performance.
Strategy to expand the group of corporate customers and state agencies in 2022
In addition to a large number of individual customers that Viettel Construction is providing in 2021, the Corporation plans to expand its approach to corporate customers in 2022, especially those that own system chains and stores. products in many provinces.
Viettel Construction has also signed cooperation agreements and deployed repair and maintenance services on a large scale for corporate customers such as Karofi (providing warranty and repair services for water purifier equipment, plants, etc.) hot water, home appliances for the company), Samsung (providing warranty services, repairing air conditioners for the company), Ferroli, Pharmacity, TH True Milk, etc. Among them, the typical maintenance activities of nearly 1,000 things. at 500 Pharmacity retail drug stores in the third quarter of 2021.
Mr. Hai Ha Lam - School of Asset Management Department of Pharmacity Pharmaceutical Joint Stock Company said: “Pharmacity is very satisfied with the service quality of Viettel Construction, the technical team deploys responsibly, professionally and provides services. quick service. Finding a reputable unit like Viettel Construction, Pharmacity feels very secure, we will definitely continue to cooperate with Viettel Construction on a larger scale."
Previously, Viettel Construction has also deployed this service in many industrial parks and state agencies such as VSIP I Industrial Park Binh Duong, Mai Linh Group, Vinmec Hospital, Bac Kan Provincial General Hospital, Public Security. Tra Vinh province,…
With the advantage of owning a resource of 10,000 people with high technical skills, widely distributed in 63 provinces and cities (covering all districts), Viettel Construction will be the leading prestigious unit in meeting customer needs. businesses and individual households.
Learn more about Home Services at: https://vccservices.vn/ | Hotline: 1900.98.98.68