Technology is a catalyst, creating momentum for revenue leaps
Turning back history, Viettel Construction was established on October 30, 1995 as a construction unit under the Military Electronics and Telecommunications Group (SIGELCO) - the predecessor of Viettel Military Telecommunications Group. . Since its establishment, Viettel Construction has focused on building telecommunications infrastructure for Viettel Group in both domestic and foreign markets such as Cambodia, Laos, Myanmar, Peru and Mozambique.
After doing well the country's tasks, at the end of 2018 Viettel Construction officially expanded its business areas, focusing on solutions to improve the quality of life of households in all 63 provinces.
With this new strategy, Viettel Construction has identified technology as a "catalyst" for Viettel Construction from a good company to break through to a leapfrog company and become a company of sustainable development over many generations.
In fact, there are many companies in the world that have applied technology and become a great company such as: Abbott, Gillette, Kroger, Nucor, Walgreens, etc. With Viettel Construction, the Corporation applies technology in a flexible way. Active and creative, transforming untapped potentials into results.
The set of TMForum criteria and the goal of conquering 4.5-5/5 DMM
Launched in 2019, Viettel Construction's Digital Transformation project aims at comprehensive digital operation in many aspects: Operations, Administration, Business and Human Resources. Covering a wide scope throughout the Corporation and its member companies, 63 Viettel Construction Branches nationwide.
Accordingly, the Corporation has chosen to apply according to the set of criteria of TM Forum with a comprehensive digital maturity model (DMM - Digital Maturity Model) on all 6 criteria: Strategy (Strategy), Customer (Customer). , Culture (Culture), Operation (Operation), Technology (Technology), and Data (Data).
TM Forum is a coalition of more than 850 global companies working together to break down technology and cultural barriers between digital service providers, technology providers, consultants and vendors, system integration.
TM Forum builds a set of digital transformation criteria including 136 criteria that go into each aspect of operation and production and business processes of organizations. This set of criteria has been researched and developed for over 30 years, applied in many large organizations and enterprises such as: Verizon Communications, VodaFone, SAP, Microsoft Corporation, Google, Huawai, Viettel, etc.
As of September 2022, Viettel Construction has reached 3.5/5 according to the DMM - TM Forum scale. In which the score of each criterion is shown as: Strategic Criterion 3.86; Technology 3.47; Operation 3.5; Culture 3.72; Data 3.25; Customer 3.33. Viettel Construction also set a target that by 2025, the Corporation's Digital Transformation activities will reach 4.5-5/5 according to DMM.
Currently, the Corporation continuously improves the internal system and builds software to digitize business operations, improve the experience of employees and customers such as: IOC system, LifeCare, LifeGift, CIM,... Deploying the model Omni-Channel for business units and automated fraud management systems,…
In the context of the complicated Covid-19 epidemic for 3 consecutive years from 2019 to 2021, Viettel Construction was affected almost very little by the epidemic factor and breakthrough business growth thanks to early digital transformation and construction. strict risk management measures.
The development process of both revenue and profit of Viettel Construction
The Corporation not only ensures jobs and salaries for nearly 11,000 employees in the context of the epidemic, but also continuously recruits new talented personnel to accompany Viettel Construction to become an investor, operator and supplier of services. Smart works, highest efficiency.
Through the efforts that Viettel Construction has built day by day, the Corporation has been honored by many domestic and foreign organizations in the field of Information Technology - Digital Transformation such as: IT World Awards 2021, Sao Khue Award 2022 , Top Company with Industry 4.0 smart digital products in 2022,...
Some of Viettel Construction's Information Technology Awards in recent years
With the strategy of becoming a corporation with billions of dollars in revenue by 2025, Viettel Construction will continue to apply Digital Transformation as a catalyst, focusing on improving customer experience, operating efficiently and optimizing costs. costs, transforming revenue growth and developing digital human resources.